Metro Bank Loans
  • Diverse loan options
  • Flexible repayment terms
  • Instant decision-making
  • Competitive interest rates
  • No charges for early repayments
  • High APR for smaller loans
  • Restrictions for Non-Account Holders
  • No payment holidays are offered
  • No specific products for bad credit
  • Joint applications are unavailable

Metro Bank, a major player in the UK banking industry, offers a wide array of financial services. This article provides an in-depth review of their personal and business financial products, including Personal Loans, Business Loans, and Mortgages, highlighting the features and benefits to assist UK customers in making well-informed financial decisions.

Metro Bank's Personal Financial Services

Personal Loans: Metro Bank's personal loans are notable for their transparency, simplicity, and exceptional customer service. Loan amounts vary from £1,000 to £25,000, with competitive interest rates starting at 6.9% APR and repayment terms extending up to 60 months. The bank's quick loan approval process, typically within 5 minutes, and the absence of penalties for early repayment, underscore its commitment to customer convenience. 

Eligibility criteria are straightforward, requiring UK residency, a Metro Bank Current Account, and a favorable credit score.

Credit Cards and Overdrafts: Metro Bank offers a credit card with a flat interest rate and no annual fee. The overdraft facility provides flexibility for short-term borrowing needs, charging interest only on the utilized amount at a variable rate of 34% APR.

Business Financial Services at Metro Bank

Small and Medium-Sized Business Loans: Metro Bank extends its support to small and medium-sized enterprises (SMEs) with loan offerings ranging from £2,000 to £60,000. These loans come with a fixed APR of 9.6% and repayment terms of up to 5 years.

Commercial Loans: For larger businesses, Metro Bank offers loans ranging from £25,001 to over £25 million, with terms from 1 to 30 years. The rates and terms are customized according to each business's needs.

Metro Bank's Mortgage Products

Residential Mortgages: Metro Bank's residential mortgage offerings cater to a variety of clients, including first-time buyers and those with challenging credit histories. With options allowing for up to 90% loan-to-value, they provide accessible financing solutions for home purchases and remortgaging.

Buy-to-Let Mortgages: Tailored for property investors, Metro Bank's buy-to-let mortgages come with expert mortgage advice. This service is especially beneficial for those looking to invest in property.

Customer Experiences with Metro Bank

As of January 2024, Metro Bank holds a 2.1-star rating on Trustpilot, based on 4,722 reviews. While some customers commend the in-branch service and efficient account setup, others have expressed concerns over customer service and transaction issues. 

Comparing Metro Bank with Other UK Banks

When compared to other major banks in the UK, Metro Bank's offerings, such as the speed of loan approval and personalized commercial loan terms, set it apart. However, it's crucial for potential customers to weigh both positive and negative reviews in their decision-making process.


Metro Bank positions itself as a customer-focused entity in the UK banking market. Offering a broad spectrum of financial products, the bank emphasizes flexibility and customer service. It caters to diverse needs, from personal finance to business development and property investment. Despite mixed reviews, Metro Bank's commitment to meeting the varied financial requirements of its customers is evident.

Disclaimer: This article is purely informative and should not be considered financial advice. The information provided is accurate as of January 2024. For the most current promotions and conditions, please refer to Metro Bank.

Frequently asked questions

How Does Metro Bank's Loan Approval Process Work?

The loan approval process at Metro Bank is known for its efficiency. Typically, decisions are made within 5 minutes, emphasizing the bank's commitment to providing quick financial solutions to its customers.

What are the Unique Features of Metro Bank's Credit Cards?

Metro Bank's credit cards are recognized for their flat interest rate and absence of an annual fee, offering a straightforward and cost-effective option for customers.

Can Non-Metro Bank Account Holders Apply for Personal Loans?

Currently, holding a Metro Bank Current Account is mandatory for applying for a personal loan. This requirement helps the bank streamline the application process and manage risks more effectively.

What Documents are Required for a Metro Bank Personal Loan Application?

Applicants for Metro Bank's personal loans need to provide proof of identity (like a passport or driver's license), proof of address (such as a utility bill or bank statement), and potentially proof of income (like payslips or bank statements), to ensure a smooth application process.

What Support Does Metro Bank Offer to Startups and SMEs?

Metro Bank provides substantial support to startups and SMEs through its range of business loans, offering flexible terms and competitive rates, thereby aiding in their growth and development.